The exchange operator has issued a statement clarifying and warning users not to access suspicious links.
On July 12th, the @AFTXcreditor account unexpectedly announced the official opening of the asset recovery claim portal for FTX.
According to the post by @AFTXcreditor, creditors seeking to reclaim their assets on FTX must provide evidence to prove their ownership of funds on the exchange, including:
– Account holder identification and identity verification.
– Transaction history information.
– Account balance verification by submitting evidence to the FTX trustee – with balances up to 21:00 on November 11, 2022 (the time of FTX’s bankruptcy announcement).
Users of FTX.com and its subsidiaries, including FTX.US, Blockfolio, FTX EU, FTX JP, and Liquid, are all eligible to claim their assets.
However, when accessing the official asset reclamation portal link provided by FTX, the website still displays an error and is unavailable.
Following the spread of this news on social media, FTX’s official owner has issued a warning to users, stating that “All official contact information of FTX Debtors will be communicated through the company’s official channels. The current news is inaccurate.”
In late June 2023, the US court allowed the appointed entity to take over FTX exchange and start accepting creditor claims. The deadline for the exchange to complete the claims process is September 30, 2023.